Shipping policy
Thank you for shopping with Daniel Peter HARRIS. Specializing in premium electronic devices and accessories for global customers, our brand adheres to strict operational and logistics standards. We strive to deliver every electronic item with accurate order processing, professional anti-collision packaging and reliable shipping solutions, ensuring all goods arrive intact, fully functional and within a reasonable delivery window.
1. Order Processing Time
Every confirmed customer order will go through internal verification, quality checks and protective packaging within 1-3 business days after order confirmation, excluding weekends and official public holidays. During peak order seasons with high purchase volumes, standard processing schedules may be extended. Our team will notify customers promptly in case of any major shipping delays.
2. Shipping Fees and Delivery Estimates
Shipping costs for all electronic product orders are automatically calculated and clearly displayed on the checkout page before payment completion, enabling full cost transparency for every transaction.
Estimated delivery times:
Standard Shipping: 15 business days
All stated delivery times serve only as approximate references. Actual parcel arrival may vary due to courier service delays, customs inspection progress, severe weather conditions, international logistical limitations and local holiday arrangements.
3. Shipment Confirmation and Order Tracking
Once your electronic goods order is dispatched from our warehouse, you will receive an official shipment confirmation email containing dedicated parcel tracking details.
Tracking functions and real-time logistics status will typically be updated and accessible for online viewing within 24-48 hours after the shipping carrier completes parcel collection and system registration.
4. Incorrect Address Liability Exclusion
Customers are required to double-check and confirm the accuracy and completeness of their delivery address during checkout to avoid delivery failures and package returns.
Daniel Peter HARRIS will not be held accountable for parcels misdelivered or returned due to inaccurate or incomplete address information provided by customers. Any packages returned because of address errors will be subject to additional reshipping fees borne solely by the purchaser.
5. Lost and Damaged Parcel Handling
If your parcel is lost during cross-border transit, please reach out to our support team within 7 days of your scheduled delivery date to initiate a logistics investigation.
If your electronic products arrive with physical damage or broken packaging upon receipt, please submit a support request within 48 hours after delivery. Clear photos of damaged items and original packaging are required for verification, and we will conduct a thorough review and resolve the issue in a timely manner.
6. Product Usage Rules and Customs Liability
All electronic products come with official usage and maintenance guidelines. Daniel Peter HARRIS disclaims all liability for product damage or functional defects caused by improper operation, unauthorized disassembly, incorrect maintenance or user misuse of electronic equipment.
International shipments may incur import duties, customs taxes and other clearance fees required by destination country authorities. All such additional charges are the sole responsibility of the customer and are not included in product prices or standard shipping fees.
7. Contact Information
If you have any questions or inquiries regarding this Shipping Policy and your order logistics status, please contact our professional support team via the official information below:
Trade Name: Daniel Peter HARRIS
Phone number: +64 22 752 9319
Email: support@everprime.shop
Physical address: 17 Corinth Avenue, Te Kūiti, WKO 3910, New Zealand