Privacy policy

Last Updated: July 12, 2024

This Privacy Policy describes how EverPrime ("Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase on shopeverprime.eu (the "Site") or otherwise interact with us (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, website visitor, or another person whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please refrain from using any of the Services.

Changes to this Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and make any other disclosures required by law.

How We Collect and Use Your Personal Information

To provide our Services, we collect and have collected personal information about you over the past 12 months from various sources as outlined below. The information we collect and use depends on how you interact with us.

In addition to the specific uses detailed below, we may use the information we collect to communicate with you, provide our Services, comply with legal obligations, enforce applicable terms of service, and protect or defend our Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we refer to "personal information," we mean information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information you directly provide to us through our Services may include:

Basic Contact Information, including your name, address, phone number, and email.
Order Information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account Information, such as your username, password, and security questions.
Shopping Information, including items you view, add to your cart, or add to a wishlist.
Customer Support Information, including details you choose to include in communications with us, such as when messaging us through the Services.

Some features of the Services may require you to provide certain information directly. You may choose not to provide this information, but it may prevent you from accessing or using these features.

Information We Collect Through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data") through cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information on how you access and use our Site and your account, including device, browser, network connection, IP address, and other information related to your interaction with the Services.

Information We Obtain from Third Parties

We may also obtain information about you from third parties, including suppliers and service providers who collect information on our behalf, such as:

Companies that support our Site and Services, like Shopify.
Our payment processors, who collect payment information (e.g., bank account numbers, credit or debit card information, billing addresses) to process your payment, fulfill orders, and provide you with the products or services requested to fulfill our contract with you.

When you visit our Site, open or click on our emails, or interact with our Services or ads, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.

All information obtained from third parties will be processed in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided by third parties and assume no responsibility for the policies or practices of any third party. For more information, see the section below, Third-Party Websites and Links.

How We Use Your Personal Information

Providing Products and Services: We use your personal information to provide the Services and fulfill our contract with you, including processing payments, fulfilling orders, sending notifications related to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging shipping, facilitating returns and exchanges, and allowing you to write reviews.
Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications via email, text message, or mail, and displaying ads for products or services. This may include using your personal information to better tailor the Services and ads on our Site and other websites.
Security and Fraud Prevention: We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or harmful activities. If you choose to use the Services and register for an account, you are responsible for maintaining the security of your account credentials. We strongly recommend you do not share your username, password, or other access details with anyone. If you believe your account has been compromised, please contact us immediately.
Communicating with You: We use your personal information to provide customer support and improve our Services. This is in our legitimate interest to respond to you, offer support, and enhance our offerings. This communication may include responding to your inquiries, providing product and service updates, and other information related to your account or orders.

How We Share Your Personal Information

We may share your personal information with selected third parties for the purposes listed above. These third parties may include:

Service Providers: We work with third-party service providers, such as payment processors, shipping providers, support providers, analytics services, and advertising services, who help us deliver and improve our Services.
Legal and Regulatory Purposes: We may share your information as required by law or court orders, as mandated by regulations, or as necessary to protect our rights and the rights of others.